The Leadership Connection Host, Doug Plucknette, interview’s reliability leader Michelle Henley in Episode 19 of this series. Michelle Henley is President of TMG Frontline Solutions where she has spent the past 20 years helping hundreds of organizations navigate the difficult waters of organizational change using a game-based simulation. Her enthusiastic facilitation style along with the innovative workshop design bring the workforce (even the most skeptical among them) energetically onboard with their site's reliability improvement efforts.