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About the Keys to Reliability Improvement Success Research Report: First Edition

In Spring 2020, RELIABILITY CONNECT® collected more than 1,000 survey responses from maintenance and reliability professionals from all regions of the world. The survey data provides a rich benchmarking resource and underscores some important success factors for reliability programs. This report presents the keys to reliability success from practitioner and service provider perspectives. It also explores comparisons between programs with different maintenance cost performance levels. Practitioner perspectives show how reliability programs are viewed from inside companies. Since the study is global and backed by thousands of responses, it provides qualitative details about the structure and best practices that are most used.

Learning Takeaways:

• Validation of many key factors to success in reliability improvement
• Maintenance cost as a percentage of replacement asset value is not a complete indicator of reliability excellence
• Supports a strong business case for higher spend on maintenance
• How leadership and cultural tendencies impact performance
• The key role that planning and scheduling plays in the success of a reliability program