According to Professor Bent Flyvbjorg and Dan Gardner – authors of the book ‘How Big Things Get Done’ and in their study of over 16,000 projects only 8.5% of projects hit their targets on time and on budget. Other studies say even less hit their targets, with extraordinary budget and schedule overruns. So why do we hear time and time again that ‘Reliability Project XYZ’ failed to deliver, or we tried to implement “Reliability” years ago and got a few gains but weren’t able to sustain it – the leader left, the consultant left, etc., and it no longer had a leader or champion. Can you imagine the consequences if we did that with safety, or environmental performance, or quality?

In this podcast we will discuss reliability, its definition, and its relationship to the business – quality production, low costs, safety, and environmental performance, and why we should never treat it as a project. Reliability must be embedded into the organization, as a culture, an ethos, a way of life, just like safety.